Strategic Management - Southwest Airlines

ILP 305 Question 1: 1 a) Herb Kelleher, the president, co-founder and Chairman of southwestward Airlines is considered as one of the most charismatic and dynamic attraction. His lead and entrepreneurial behavior is considered to be one of the vital reasons for the youthful of the airlines and for the success of the Southwest Airlines. His self-confidence and visionary power shows in his ability and success story of his participation. He is compassionate, fun-loving and knows how to enjoy his sense of touch along with his work. He is a man who stop in the same solar day chair a board eat across and do an Elvis Presley imitation at a society party. (Case study, pg 711). His leadership style is different from many former(a) leaders in the corporate world as he believes in ruling with his people rather than ruling on his people. He can be considered as an empathetic leader because he understands his employees and their work by putting himself in their shoes. For ecc entric: once a quarter he spends a day in the front line: serving drinks with the cabin crew, work with the baggage handlers, selling tickets, getting to know both passengers and staff. (Case study, pg 713).

Kellehers leadership style can be related to handmaid leading Theory which suggests that leaders must place the needfully of subordinates, customers, and the lodge ahead of their own interests in order to be effective. Characteristics of handmaiden leaders include empathy, stewardship, and commitment to the personal, professional, and spiritual product of their subordinates (Barnett, T., 2010). Thus, we can say that Kelleher follows servant leadership style as he is empathetic, and committed to his employees. He believes! that the front-line employees are the real backrest of the company and they are the reasons behind a companys success. The employees at Southwest Airlines are appreciated and valued for their onerous work, their efforts, their ideas, their unassumingness and responsibility towards the company. For example: If...If you want to get a sound essay, order it on our website: OrderEssay.net

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