|Standard |Procedures | | | | |To make the guest feel being welcomed by |1. Get the pen and paper ready before answering the phone. | |expressing our willing to military service, by answering | | | wholly guests enquiries with a strait-laced tone |2. Picks up the phone within 3 rings. | |until e xclusively his/her concerns are addressed that | | |also create the point of thump that the guest|3. Greet the guests politely and clearly, using the following incline as guideline: | |will return back |-Good defect of the day/ Afternoon/ Evening | | |-Catering Office, (staffs name) speaking, what may I help you?
| | ! | | | |4. imply about the guests request, including: | | |-Name | | |-Date of booking | | |-Nature of the event...If you want to get a extensive essay, order it on our website:
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